FAQs

FAQS

You can learn more from our asked questions

For over 5 years we have been developing digital solutions for companies looking to gain better visibility on the internet.

Istewa is a process-oriented design & branding agency. We follow a scaffolding system for just about every service we provide. Meaning, we have a series of defined steps that we incrementally work through to achieve desired results. Clients approve milestones before we move on to the next steps.

You’re involved with our team and our processes, transparently and collaboratively, throughout. This way, you’re a part of defining what we are doing throughout the entire process. If you have worked with other branding agencies, it is likely you will find the Istewa process to be more defined, collaborative, and hands-on. We also put an emphasis on proactive communications so you know up-front who your main point of contact will be the project timeline and the major milestones associated with keeping the project moving forward.

From a strategic level as a design & branding agency, our focus is on doing what’s best for you and your brand to help you succeed. We do this by working with our clients to build powerful brands. During the process, we teach you what branding is and what you can do to build and manage your business’s reputation long-term.
We have had the opportunity to work as the design & branding agency for a huge range of businesses. But we see that companies with a high amount of customer interactions and touchpoints have the best opportunities to see a stronger return from investing in the help of a branding agency.
While Istewa is based in 201 Riverside Ave, we work with businesses throughout the country, specifically in the California and New York. Through online tools, we successfully collaborate with clients from coast to coast and everywhere in between, no matter where they are located.
We know agencies come in all different shapes and sizes. With that in mind let’s book an appointment to learn more about your needs and how Istewa can help. Feel free to head over to our Contact Us page and get in touch!
Your brand is how people perceive you. Branding is the foundation of a business or organization. It sets the tone and positions the brand within the market. This helps to identify a company and distinguish it from other products and services.

It is planning and strategizing for who your business or organization is and where it wants to go. It impacts business growth decisions, such as whether or not to add a new product or service, as well as how your staff behaves and treats your customers.
Brand strategy combines the things you do, why you do them, why they matter to you, who you do them for and why it matters to them to give you a path forward. It is your company’s approach to doing business and how that makes you different from your competitors. The purpose of brand strategy is to define all of this so your organization has focus. It is your guiding tool to measure all of your future actions against.
There isn’t a formula, but here are a few things to consider:
1. Lifetime Customer Value: For your organization to grow, do you need to retain customers?
2. Referrals: Is word of mouth a primary driver for new customers?
3. Perception: Do your customers make their purchase decisions based on what they think of you?
4. Trust: Is it important that your customers trust you to provide what they’re looking for?

If the answer is yes to any of these, then it is time to put resources into branding.
Ask yourself, would it benefit your business to have a better reputation or for your customers to have a consistent experience with your company? People don’t trust advertising; people trust people. So instead of focusing on communicating your benefit (advertising), focus on improving how your customers think about you (branding).

Branding is important for a business because it provides the business with a roadmap to help it make decisions, strategically position itself within the market and help differentiate it from its competitors. Branding provides consistency and helps businesses improve their customers’ experiences. This gives businesses the advantage of having customers that feel positive enough to promote the company to their own network of people.

Still have you any problem for solutions?

Thank you for your interest in Istewa. We consider communication with the customer.

Head office address:

201 Riverside Ave ,
Roseville, CA

Call for help:

Office: (518)530-0321
Help line: (279)900-6649

Mail for information:

info@istewa.com
help@istewa.com